Online Code of Conduct

Table of Contents

Statement of Intent
Purpose
Rules
Guidelines
Where to go for help
Who the Code of Conduct covers
Who applies the Code of Conduct
Updates to the Code of Conduct
Acknowledgements

Statement of Intent

The Little Free Library nonprofit organization (LFL) is dedicated to fostering an open, inclusive, and collaborative environment. LFL community members uphold a commitment to zero tolerance for harassment in any form.

The Online Code of Conduct (“Code of Conduct”) is a dynamic document that is subject to regular review with annual assessments and updates as needed. It aims to create an inclusive and respectful community for all community members. It is important to note that while this document attempts to be comprehensive, violations—whether with the “letter of the law” or “spirit of the law”—are prohibited.

Purpose

The purpose of this Code of Conduct is to establish a culture of courtesy, respect, and inclusivity in all online interactions among LFL participants. Each community member is accountable for the content they contribute to these online platforms.

Rules

Harassment is strictly prohibited and encompasses any form of demeaning or disparaging comments, non-verbal expressions, or imagery targeting individuals or groups based on:

  • Race, ethnicity, or native language
  • Sex, gender, gender identity, or expression
  • Language
  • Sexual orientation
  • Physical or mental disability
  • Physical appearance, body size, or presentation
  • Age
  • Religious or political beliefs, including the absence of religious beliefs
  • Marital or family status
  • Nationality, citizenship status, or geographic location
  • Employment or military status
  • Socioeconomic status

Posts featuring sexual, violent, or discriminatory content are strictly prohibited.

Intimidation, stalking, sustained disruption, inappropriate physical or virtual contact, or unwelcome attention, including sexual attention, will not be tolerated.

Guidelines

Engage in respectful dialogue. Embrace critique and offer it constructively. Approach discussions with an open mind and a willingness to learn. Posts may remain online indefinitely.

Respect freedom of expression. Differing on ideas is distinct from attacking individuals, especially when discussing challenging topics. Promote genuine inquiry that builds trusting relationships, ensuring a safe, respectful, and supportive environment even during complex changes. Communicate candidly and respectfully regarding difficult subjects, acknowledging privileges and learning from the community.

Consider and take responsibility for the impact of your communications. Impact holds greater significance than intent, particularly when nonverbal cues and voice tone are absent. Statements, especially humor, can easily be misinterpreted as aggressive or negative.

When encountering problematic content, you may address it either publicly or privately. Acknowledge that your response contributes to a respectful discussion. Identifying factually erroneous or offensive comments maintains a safe space and strengthens the community. These situations offer opportunities for education and growth.

Where to go for help

If you think you have seen activity that violates the letter or the spirit of this Code of Conduct, please alert LFL staff:

  • Click here to report a post: littlefreelibrary.org/contact-us 
  • Fill out the form, and select the “Other” category under “This question is about”
  • Mention this Online Code of Conduct in the “Questions/Comments” box along with your note

The staff will acknowledge all reports as promptly as possible, generally within two business days.

Who the Code of Conduct covers

The Code of Conduct applies to all users on any platforms managed by LFL, including websites, blogs, online publications, the Little Free Library mobile app, and LFL-managed social media channels. This encompasses anyone who uses these platforms. Violations on one platform may result in consequences on other platforms.

Who applies the Code of Conduct

The Code of Conduct is a dynamic document intended for iterative updates, reflecting new developments across all platforms. LFL staff members are responsible for resolving Code of Conduct violations. LFL staff members are themselves subject to the Code of Conduct.

Updates to the Code of Conduct

LFL staff will conduct an annual review of the Code of Conduct to address community issues and evolving online trends. Revisions will be made as needed, addressing any issues arising from specific incidents.

Acknowledgements

This Code of Conduct has been partially adapted from the American Library Association Code of Conduct.

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